The hospitality industry of the future uses fintech
Because you want the best experience for your guests, it is important that you take care of the payment experience. Why? Because in order to achieve excellence, it is essential to offer quality, peace of mind and security from the beginning to the end of the stay. A good payment gateway allows you, for example, to speed up the check-in and check-out process, one of the keys to improve the user experience in hotels.
How to offer the best payment gateway? In this post we want to talk about what features a payment solution must have to guarantee the best performance to your guests, allowing you to reach the widest possible audience. An optimal solution for both the customer and the merchant.
What does the best payment gateway for your hotel look like?
What characterises the best payment gateway and how will it benefit you? How can it help you position yourself above your competition? Let’s start with alternative payment methods, one of the keys to reaching more guests.
Alternative payment methods
Offering only the four most popular payment methods in your country is a way of saying "No, I can't help you" to thousands of international customers. That's why offering a payment gateway with a wide variety of alternative payment methods broadens the reach of your business, allowing you to reach a larger audience.
International payment schemes
PayXpert’s payment gateway offers 20 alternative payment methods that will allow you to get more customers, including AliPay, WeChat Pay, MIR, Trustly, Sofort, UnionPay, PayTM, Przelewy24, Kakaopay, JCB, and more.
Multichannel payments to offer the best experience to your guests. You must constantly adapt to their needs so no one is left out. Multichannel payments aim to offer different channels or payment methods so that your customers can pay frictionlessly, with maximum convenience and security. We refer to payment channels such as online gateways, MOTO, pay-by-link, or SOFT mPos, including of course our highly acclaimed physical POS supporting contact and contactless transactions.
Data Management to offer a personalised experience. Are you familiar with Big Data management? It refers to the efficient handling or use of large amounts of data. Now you too can use the data generated from your hotel’s payments to better understand the profile of your clientele and thus design a strategy and service tailored to the profile or profiles of your guests. Know the origin of your customers or what their favourite payment method is, among many other things. Thanks to PayXpert's Business Intelligence tool, you will be able to understand the financial performance of your business like a real expert. Thanks to a super intuitive Dashboard, you will be able to see at a glance the most relevant key performance indicators for your hotel: such as the number and type of sales.
These are some of the technical aspects that will help you identify the best payment gateway for your hotel. Do you want to know how it will benefit you and your team in the long run? Let’s talk about some of the main benefits of our payment gateway.
Benefits of PayXpert payment gateway
Our goal is to develop fintech tools to help our clients optimise their finances and offer the best service to their customers. Integrating a payment gateway into your hotel translates into immediate benefits, such as a better understanding of finances by the merchant or a more significant number of customers both nationally and internationally... But also, there are benefits in the medium and long term. Here's why.
- An optimal investment. Integrating financial technology solutions saves time and money in the medium and long term. Achieve more and better results at your hotel.
- Position yourself in the sector. By offering more and better solutions for your customers, you can adapt to a constantly evolving market. Innovation is a key factor in guaranteeing the future of your hotel in an increasingly demanding sector.
- Offer the hotel experience of tomorrow. Innovation at the centre of your guest's wellbeing is a sign of quality. Your customers will appreciate how fintech tools meet their needs, minimising waiting time and inconveniences. The best user experience for your hotel, thanks to PayXpert’s payment solutions.
Offering the best payment gateway in your hotel is key to offer the best user experience to your guests. We want to help you make it happen, so we have developed a gateway based on constant innovation and adapted to the needs of the end customer.